Privacy policy

Last updated: 12 October 2026

1. Introduction

Peptide Sciences LLC operates peptide-sciences.org from Ronkonkoma, New York, United States. We supply lyophilized research peptides to laboratories and independent researchers in the United States. This privacy policy explains how we collect, store, and manage your personal information when you send an order request or contact us. If you have questions about your personal records, contact support@peptide-sciences.org.

2. Information we collect

We only collect personal information that you provide when using our website or submitting a request.

When you send an order request, we ask for your name, email address, shipping address, optional institution name, and any notes you include.

When you fill out our contact form, we collect your name, email address, and your message.

Our web servers automatically collect basic system logs. These logs include your IP address, browser type, pages viewed, and access timestamps. We use these logs to maintain site security and prevent unauthorized activity.

Your shopping cart stays in your own web browser. We do not store your shopping cart items on our servers until you submit an order request.

3. Payment information

We do not collect or store your full financial details. When we email you an invoice, you make payment through your bank using ACH bank transfer or Zelle. Your banking institution or Zelle processes your transaction. We only receive payment confirmation and a transaction reference number from our bank to match your payment to your order request.

4. How we use your information

We use your personal information to process your requests and manage store communications.

We use your order request details to confirm stock, issue invoices, and ship your orders. We pass your name and shipping address to shipping carriers so they can deliver your parcel.

We use your contact form details to answer your questions and send customer support replies.

We do not display targeted ads. We do not use third-party tracking scripts or analytics tools to record your browsing. We do not sell your personal data to outside parties.

5. Cookies and tracking

We do not set cookies on your computer or device. We do not use third-party analytics services, marketing pixels, or tracking cookies to monitor your browsing behavior across websites.

6. Data retention

We keep your personal information only as long as needed for legal and operational requirements.

We store order records, invoices, and shipping details for as long as tax laws and accounting regulations require us to keep business documentation.

We store contact messages and email support threads for 24 months from the date of receipt. After 24 months pass, we delete these records from our support systems.

7. Data security and storage

We store records on secure systems to protect your details from loss, theft, and unauthorized access. Access to your personal data is restricted to essential workflow needs like handling orders and answering support requests.

8. Your rights over your data

You have specific rights regarding the personal information we hold about you.

You can ask us to view the personal details we hold about you.

You can ask us to correct mistakes in your personal details.

You can ask us to delete your personal details from our records. We delete your details whenever tax laws and legal retention rules permit.

To make any of these requests, email support@peptide-sciences.org. We handle data requests by email within standard business days.

9. Policy updates

We revise this privacy policy when our operations or legal rules change. We post new versions directly on this page with a revised date at the top.